External Hard Drive Problems

So, I’m pretty good at solving most technical difficulties. And, like most I turn to Google and have done a pretty extensive search. However, here are so many forums out there, I don’t know where to post it, so, I’m hoping that I can get some assistance here.

I am running Windows 7. I have an external portable hard drive from Transcend (500 GB). I also have a Western Digital external hard drive (2 TB). I’m quite sure that none of this is hardware related, but could be handled through disk management. I’ve done something to the smaller drive and don’t know how to reverse it. There are no partitions on either drive.

Here’s a screen shot of what I see in Disk Management:

Disk 0 is the drive in question. Disk 1 is the internal and Disk 2 is the working external drive. The problem is that the capacity (not the partition) is stated incorrectly. I honestly don’t remember what I did, but I was essentially trying to start from scratch and format the drive. Some how, it’s stating that the size of the drive is approximately 500 MB not the actual 500 GB.

I’ve tried taking it offline, but that doesn’t do anything. I’ve tried making it a healthy partition, but that won’t work either. Extending only works with partitions upto the maximum capacity. What happens when the capacity is wrong? Would love to hear any suggestions on how I can reset this.

UPDATE: I finally took the drive in to get looked at since I can’t get it to even load. It turns out that something has mechanically gone wrong with it so it is getting replaced for a small fee. Never did figure this one out.

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